Many of the most productive conversations lead to an understanding of sorts. In some cases they allow you to connect with one another in a way that leads to solving a problem, advancing a project, and creating opportunity for a next step or action. I liken this kind of conversation to a negotiation where both or multiple parties participate to varying degrees. Where people are involved, outcomes tend to be fairly unpredictable, and that is a good thing. If we could boil down the dynamics of relationships to a specific and neat formula, we would cut ourselves out of the…

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